Recap: #hcsm on 8/15/10

Just to give a recap from the chat last night. The topics were:

  1. Should you friend your patients? (If you’re not a doc – should you/would you friend your doctor?) #hcsm

    A lot of respondents said no, they don’t friend their patients – unless they have two, separate accounts. A discussion ensued regarding having a ‘personal’ versus ‘professional’ presence online. We also chatted about expectations for engaging on Twitter, Facebook, or elsewhere.

  2. Where do you get your health information from online? Who/what do you trust? Are these offline sources that you transfer your trust to online? #hcsm

    There was a diverse response, as expected. Some people trust health agencies like CDC, NIH, or HHS. Some people take a look at Wikipedia or WebMD – with a grain of salt. Others mentioned using their network online and their health care providers as resources.

  3. What should collaboration (in social media) between public health agencies and the broader public health community look like? #hcsm

    The discussion focused heavily on the philosophy that public health agencies & leaders should be broadcasting but also taking in feedback and having two-way dialogues. Collaboration is key.

Want to read over the whole thing? Click here and read through the feed, as captured with CoverItLive. This is the first time I tried using CIL to capture & archive the feed, so as always, please share your feedback!

#hcsm – August 15, 2010

Wrong time zone? No sweat. Don’t like Twitter.com, TweetDeck, TweetChat, or TweetGrid for #hcsm? No sweat. Forget about #hcsm this week? Well…we won’t hold it against you..for too long.

We’re trying out a new way to keep the great discussions that occur every week during the #hcsm chats alive.

Watch the live #hcsm stream on August 15, 2010 at 8pm Central here (new window). If you missed the chat, you should be able to come back and scroll through it again, any time.

August 15 topics:

  1. Should you friend your patients? (If you’re not a doc – should you/would you friend your doctor?) #hcsm
  2. Where do you get your health information from online? Who/what do you trust? Are these offline sources that you transfer your trust to online? #hcsm
  3. What should collaboration (in social media) between public health agencies and the broader public health community look like? #hcsm

Warning: this is experimental. If you submit a comment via the pop-out window during the designated #hcsm hour, the moderator makes no guarantee that she will see it and/or approve it to be included in the stream for play back at a later date.

If you watched the chat through CoverItLive, or are reading back through the chat afterward – please provide feedback!

#hcsm FAQ

What is #hcsm?

A weekly chat on Twitter focused on all aspects of healthcare communications, including social media.

When is #hcsm?

Every Sunday night at 8pm CT (U.S. time, but all are welcome!)

Who can join #hcsm?

Anyone interested in healthcare & how we talk about it. Some of our participants include:

  • patients
  • doctors
  • healthcare organizations
  • marketing/PR/communication folks
  • students

How do I join #hcsm?

Go to http://www.twitter.com. Put ‘#hcsm’ in the search box. Click search and read the tweets. Want to add your tweets to the conversation? Put ‘#hcsm’ in any tweet to add it to the stream.

Hello world!

Welcome, all! The new #hcsm (healthcare communications & social media) site should be up and running soon. Stay tuned!

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