#hcsm – October 2, 2011

Watch the live #hcsm stream from October 2, 2011 at 8pm Central here (new window). If you missed the chat, you should be able to come back and scroll through it again, any time. (Availability of archive depends on how Twitter API is working during the chat. I recommend searching for #hcsm directly on Twitter in real-time to watch/participate in the chat.)


  1. Q&A sites for HC are popping up left and right. Are patients using them? Are you taking advantage of them? Why or why not?
  2. ROI revisited. Think beyond fans & followers – what are you doing with #hcsm, how are you measuring it? (or are you?)
  3. Is ‘bedside manner’ truly limited to bedside? How can physicians translate the skills that make them good care providers online?

Don’t forget – if you’d like to submit a topic for a future #hcsm chat, you’re welcome to! Read the details on the different ways to submit a topic for a #hcsm chat. Also, if you missed the chat, or want to add additional thoughts & feedback to the above discussion topics, leave a comment & keep the discussion going!

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