Healthcare Communications & Social Media

Watch the live #hcsm stream from May 19, 2013 at 8pm Central on Twitter. If you missed the chat, you can  come back and scroll through it again, any time. (Availability of archive depends on how Twitter API is working during the chat. I recommend searching for #hcsm directly on Twitter in real-time to watch/participate in the chat.)

Click here to download/view the PDF archive/transcript of the May 19, 2013 #hcsm (health care communications & social media) chat on Twitter.

Topics:

1. Do Angelina Jolie’s HC decisions impact health care in any way? Why/not? What can we measure for public health using SM?
2. HHS has released hospital pricing on the most common treatment services. How does SM play a role in transparency in HC?
3. We talks pts & providers a lot – but for caregivers who have a loved one newly diagnosed, what should they know about HCSM?

Don’t forget – if you’d like to submit a topic for a future #hcsm chat, you’re welcome to! Read the details on the different ways to submit a topic for a #hcsm chat. Also, if you missed the chat, or want to add additional thoughts & feedback to the above discussion topics, leave a comment & keep the discussion going!

Watch the live #hcsm stream from May 5, 2013 at 8pm Central on Twitter. If you missed the chat, you can  come back and scroll through it again, any time. (Availability of archive depends on how Twitter API is working during the chat. I recommend searching for #hcsm directly on Twitter in real-time to watch/participate in the chat.)

Click here to download/view the PDF archive/transcript of the May 5, 2013 #hcsm (health care communications & social media) chat on Twitter.

Topics:

1. Is there an information gap between patients & providers online? If so, why? What do pts want that providers aren’t doing?
2. We learn as much from failures as we do from success. What are some lessons that HC orgs may have learned in HCSM?
3. EMRs are great..but are they designed for patients? Are they designed for the best possible health outcomes? Discuss.

Don’t forget – if you’d like to submit a topic for a future #hcsm chat, you’re welcome to! Read the details on the different ways to submit a topic for a #hcsm chat. Also, if you missed the chat, or want to add additional thoughts & feedback to the above discussion topics, leave a comment & keep the discussion going!

Watch the live #hcsm stream from April 21, 2013 at 8pm Central on Twitter. If you missed the chat, you can  come back and scroll through it again, any time. (Availability of archive depends on how Twitter API is working during the chat. I recommend searching for #hcsm directly on Twitter in real-time to watch/participate in the chat.)

Click here to download/view the PDF archive/transcript of the April 21, 2013 #hcsm (health care communications & social media) chat on Twitter.

Topics:

1. A pt asks if they can friend/follow you online. What do you say as their HCP and why? Pts – would you friend your HCP? Why?
2. Do HCPs have concerns about sharing med. records w/ pts? Why? What can be done by pts & HCPs alike to facilitate sharing?
3. Do patients know what HIPAA means? As a pt, do you fear data sharing? If you’re a HCP, do you talk to pts about privacy?

Don’t forget – if you’d like to submit a topic for a future #hcsm chat, you’re welcome to! Read the details on the different ways to submit a topic for a #hcsm chat. Also, if you missed the chat, or want to add additional thoughts & feedback to the above discussion topics, leave a comment & keep the discussion going!

Watch the live #hcsm stream from April 7, 2013 at 8pm Central on Twitter. If you missed the chat, you can  come back and scroll through it again, any time. (Availability of archive depends on how Twitter API is working during the chat. I recommend searching for #hcsm directly on Twitter in real-time to watch/participate in the chat.)

Click here to download/view the PDF archive/transcript of the April 7, 2013 #hcsm (health care communications & social media) chat on Twitter.

Topics:

1. Quality & safety data, like SM, can be info overload. How can SM be used to communicate & filter data? Any good examples?
2. Does social media play a role in health care tourism? Will it in the future? What are the pros/cons?
3. Should HC orgs reveal identity behind their SM presence? And should HC orgs be transparent about their SM strategy? Why/not?

Don’t forget – if you’d like to submit a topic for a future #hcsm chat, you’re welcome to! Read the details on the different ways to submit a topic for a #hcsm chat. Also, if you missed the chat, or want to add additional thoughts & feedback to the above discussion topics, leave a comment & keep the discussion going!

Watch the live #hcsm stream from March 17, 2013 at 8pm Central on Twitter. If you missed the chat, you can  come back and scroll through it again, any time. (Availability of archive depends on how Twitter API is working during the chat. I recommend searching for #hcsm directly on Twitter in real-time to watch/participate in the chat.)

Click here to download/view the PDF archive/transcript of the March 17, 2013 #hcsm (health care communications & social media) chat on Twitter.

Topics:

1. Do online reviews of HCP matter? Do patients take them seriously? Are they credible? Should HCPs care if info is “right”?
2. Forget HIPAA (for the moment). As a patient or provider, what does privacy mean to you? Has SM changed your definition of privacy?
3. Given all the data created & shared through SM, does SM reduce or eliminate the need for  traditional marketing and/or ad campaigns in HC? Should it?

Don’t forget – if you’d like to submit a topic for a future #hcsm chat, you’re welcome to! Read the details on the different ways to submit a topic for a #hcsm chat. Also, if you missed the chat, or want to add additional thoughts & feedback to the above discussion topics, leave a comment & keep the discussion going!